FAQ

It depends on where you are. Orders are processed in 1-3 business days and domestic (USA) orders typically take anywhere from 3-5 business days to arrive after they are shipped. So please allow at least a total of 4-8 days for processing and final delivery on all domestic orders. We are not responsible for shipping delays and issues caused by the shipping company. Please reach out to the shipping company with your tracking number to resolve any issues.

Also note that processing and delivery times may be extended during promotional events, holidays, or when our office is closed. Please be patient with us during these times and be rest assured that your products will be shipped but might be delayed.

Overseas deliveries typically have longer shipping times and may be delayed due to customs/tariffs.

Delivery details will be provided in a shipping confirmation email which will include a tracking number.

We currently use USPS for all deliveries.

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. Please keep in mind that the customer will be responsible for all customs and tariffs for incoming deliveries. For all international deliveries, once the package leaves our office, it will be the responsibility of the customer to use their tracking number and contact the shipping company if there are delivery delays or issues.

We always aim to make sure our customers love our products, but if you do need to return/exchange an item, we’re happy to help. Please see our Returns/Exchanges link at the bottom of our website or feel free to email us directly and we’ll take you through the process.

You can simply enter your email in the sign up form at the bottom of this page, and you’ll be added to our subscription list. You’ll be sent updates, exclusive offers, and much more!

You can follow our Official social media pages on Facebook and Instagram using @jd4h.il4h for both sites.

We are based in the USA and design our own product graphics/designs and work with our team of partners to make the best products to offer to our amazing customers. We stock and ship all of our products direct from our office/warehouse.